The arvato digital services Global Network (adisGN) What is the adisGN? Why would I want to use the adisGN? Will the adisGN work with [insert your browser name here]? Your adisGN Account How do I get an adisGN account? What do I do if my login doesn't work? What do I do if I lose or forget my password? Can I change my password? How do I change the email address the system uses to send me notifications? Who do I contact when I have problems with the adisGN? Uploading Files How do I upload a file? Why do I have to enter all of this information? What do "Single File Upload" and "New Product" mean? How do I get my uploads transferred to other arvato digital services locations? How do I get information about my uploads? What are the "Unconfirmed Uploads" displayed when I log in? FTP Why don't you have an FTP server? How does FTP work with the adisGN? How do I set up an FTP transfer with the adisGN? Email Why am I getting all these emails? What is a Global Mail List? What is an Ad Hoc Mail List? How can I change the email address the system uses for my notifications? Can other people involved with my projects get email notifications?

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